Get in Touch With Us
Got a question about one of our reviews, spotted something that needs a second look, or want to flag an issue with a site we cover? Here is how to reach the Online Crypto Casinos team and what you can expect once you do.
Ways to Get in Touch
Email is the best way to reach us. Send your message to [email protected] and a member of our team will read it — we do not rely on automated replies to stand in for a real answer. Including a short summary of what your message is about helps us route it to the right person and reply faster.
We aim to respond within a couple of working days. During busier periods it can take a little longer, and we appreciate your patience if it does.
What We Can Help With
- Questions about our rankings — If you want more detail on how a particular crypto casino scored on payout speed, licensing, or supported coins, ask and we will point you to the relevant page.
- Corrections — Bonus terms, licensing details, and supported cryptocurrencies change often. If something on the site looks out of date, tell us — accuracy matters more to us than speed.
- Content suggestions — If there is a coin, a payment method, or a topic around anonymous play you think we should cover, we are happy to hear it.
- Site or listing enquiries — If you represent a crypto casino and want to raise a factual point about a listing, please explain the issue clearly so we can look into it.
- Concerns about gambling harm — If you or someone you know is struggling with gambling, please say so in your message. We will not dismiss it, and we cover support resources below.
What We Cannot Do
We are an independent review and comparison site, not a casino operator, a payment processor, or a customer support desk for the brands we list. We cannot resolve account issues, process withdrawals, verify your identity with a specific casino, or intervene in a dispute between you and an operator. For those matters, you will need to contact the crypto casino directly through its own support channels.
We also cannot give personalized legal, tax, or financial advice. Gambling winnings and crypto gains can both carry tax obligations in the US, and rules vary by individual situation — for anything specific to your circumstances, speak to a qualified tax or legal professional rather than relying on general website content.
A Note on How We Cover This Market
Online Crypto Casinos reviews crypto casinos on factors like supported coins, payout speed, game selection, verification requirements, and licensing, with a particular focus on how anonymous play actually works. Some pages on this site may include links to casino operators, and we may earn a commission if you sign up through them — this never changes how a site is scored or ranked. If you have feedback on that approach, or think we have missed something relevant to how we assess non-GamStop and offshore casino options, we would like to hear it.
Every offshore crypto casino we cover is licensed outside the US — typically in jurisdictions such as Curaçao or Anjouan — rather than by any US federal or state regulator. Playing at these sites from the US sits in a legal grey area rather than a clearly regulated one, and availability can vary by state. If you write to us with a question about legality where you live, we can share general information, but you should check your own state's laws before playing anywhere.
If You Need Support Beyond This Site
If gambling has stopped being enjoyable, or is affecting your finances, relationships, or wellbeing, help is available. Contact the National Problem Gambling Helpline at 1-800-GAMBLER for confidential support. Keep in mind that offshore, unregulated casinos may not offer the same self-exclusion tools or player protections as state-regulated operators, so building your own limits before you play is worth doing regardless of where you play. All content on this site is intended for adults of legal gambling age in their jurisdiction — 18+ or 21+ depending on the site and state — and is not directed at anyone under that age.
Whatever the reason for writing in, thank you for taking the time to reach out. Real questions and honest feedback are what keep this site useful.